News and Features

Aging Parents are now Senior Citizens

Time to Talk About the Future?

Imagining your aging parents as senior citizens seems unbelievable. Isn’t it too soon to try to talk to your parents about the future? They seem to be in good health, and

You hope they’ll stay that way forever.
You hope they’ll always be able to live on their own.
You hope they’ll always be able to drive.
You hope they’ll have enough money to keep up their lifestyle until the end.

But “hope is not a plan.”

Unfortunately, health and vitality will not always be a given. No matter how healthy your parents have always been, they are only one fall, one accident, or one illness away from a serious crisis.


Why Does Thinking and Talking About Their Future Seem So Hard?

Not only is it painful to consider you parents ever dying, but then add all the complexity and confusion about wills, trusts, and estate planning. You know vaguely about long term health care, but what’s the difference between a power of attorney, a durable power of attorney for finances, and a power of attorney for health care?

Be honest, are you really prepared to handle what is, inevitably, going to come in the future? Will it totally turn your life upside down? Will you be equipped to manage it all on your own?

But, it’s the time between now and then that puts dread in your heart.

Will your aging parents fiercely resist every offer of help? And, even more painfully, will this be just the beginning of one long conflict between you, your elderly parents, and your siblings?

It is exhausting to even think about it all. No wonder most people are caught completely unprepared.

Begin End of Life Planning Now with your Aging Parents. There’s [...]

January 21st, 2015|News and Features|0 Comments|

Carol Penterman acquires Family Care Connection

FOR IMMEDIATE RELEASE:            October 27, 2014


Carol Penterman

Penterman Professional Care Family of Companies

Interim HealthCare® of Middle Tennessee
Family Care Connection
Penterman Concierge Care

Phone: 615-915-2868       Fax: 615-915-2806         Email:
Carol Penterman acquires Family Care Connection,
Launches Penterman Professional Care Family of Companies
After serving the Nashville Opera and Arts community for 19 years, Carol made the decision to take her business experience and commitment to the local community. The first step was helping seniors in need. Upon becoming an accredited Senior Advisor she moved forward with Interim HealthCare of Middle Tennessee to serve seniors of the Davidson, Williamson and Rutherford counties.  She purchased a franchise with Interim HealthCare® in November 2012, with the goal of helping seniors to lead enriched, safe and independent lives in the comfort of their homes. Interim HealthCare®, founded in 1966, is the leading home care, hospice and medical staffing company in America.

In her first year of business, Interim HealthCare® of Middle Tennessee was the recipient of Interim HealthCare’s® Ownership Group of the Year – New Franchise Award. The Award was presented for the fastest growing New Franchise in 2013 at the annual Spring Conference in Fort Lauderdale, Florida to Owner and CEO Carol Penterman and her team. She also received the Tennessee Association of Home Care Outstanding Homecare Leader Award for 2014. This award is to honor an individual who has demonstrated extraordinary leadership in improving the quality of home care. Criteria for the award include teamwork/staff relations, coordination of patient care, delivery of care, and agency management.

In summer 2014 Penterman acquired Family Care Connection. Family Care Connection has been Middle Tennessee’s primary resource for childcare placement services for 20 years.  The company provides [...]

November 22nd, 2014|News and Features|0 Comments|

Why are senior citizens often the target of fraud schemes?

It is often surprising the number and variety of new schemes created to trick senior citizens out of their money.   Why are seniors so often the target? Senior citizens are most likely to have a “nest egg,” to own their home, and/or to have excellent credit-all of which make them attractive to con artists. People who grew up in the 1930s, 1940s, and 1950s were generally raised to be polite and trusting. Con artists exploit these traits, knowing that it is difficult or impossible for these individuals to say “no” or just hang up the telephone.  Learn More

The Most Important Hire You’ll Ever Make

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You’re working even harder in the recession, but you have kids to raise too.

While computers, smart phones and other gadgets have made us more productive, there just aren’t enough hours in the day to do it all. Hence 1.3 million Americans who identify themselves as childcare providers, both in facilities and in private homes, according to the latest figures from the Bureau of Labor Statistics.

Nabbing a good nanny takes time, diligence and a little bit of cash-all worth the investment, given what’s riding on the decision. Once you’ve decided to hire a childcare professional, you need to narrow down exactly what you expect him or her to do. Are you looking for a part-time or full-time employee? Do you want the person to live in your home? Will he or she be traveling with the family? Will there be any additional responsibilities outside of child care, such as laundry, cooking or errands?

“I spoke to one mother recently who wanted to know if it would be appropriate to ask her current nanny to start taking on some house cleaning, allowing her to let go of her cleaning lady and save some money,” says Tokayer. “Generally speaking, that’s something that should be worked out in advance. And any nanny with a college degree is going to hesitate to clean beyond messes made by the children.” What is fair game: light housework, like the children’s laundry, meal preparation and tidying up bedrooms and playrooms.

Before you get seduced by the convenience of live-in help, think hard about whether you’ll want a non-family member around at all times. Many families can’t make the adjustment. “Turnover rates for live-in nannies are extremely high,” says Patricia Cascio, owner of [...]

Maintaining Your Bond: Your Family’s Relationship with Your Nanny

Attachment Theory, a theory initially developed by psychologist John Bowlby states that the earliest bonds formed by children with their caregivers have a tremendous impact that continues throughout life. The relationship your child has with their nanny is a very important one, one that has potential to provide them with a sense of safety and security. Next to you, your nanny maintains your child’s emotional and physical safety on a daily basis. In addition to their own interactions with the nanny, children learn about relationships by watching you with their nanny. They watch how you treat the nanny, how decisions are made, how much you trust your nanny. When children see that you are confident in your nanny and trust your nanny, children feel safe and secure.

That said, the role of the nanny is a very unique one. They are essentially injected into your personal life. They see everything that goes on in your personal life, and, furthermore, they help you to raise the most precious people in your life. They are present whether you are having a good day or a bad day. They are there for powerful family moments whether they are exciting moments such as a baby’s first steps or devastating losses such as the death of a grandparent.

Because the role of the nanny is such an important one, it is important to nurture this relationship and maintain it in as healthy a manner as possible. This process begins before you even hire your nanny and carries all the way through to the departure of your nanny. The first thing you need to do prior to hiring a nanny is to identify your family’s needs. Every family is different and has [...]

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    Penterman receives Tennessee Association of Home Care “Outstanding Homecare Leader Award”

Penterman receives Tennessee Association of Home Care “Outstanding Homecare Leader Award”

 Carol Penterman receives Tennessee Association of Home Care Outstanding Homecare Leader Award
 Carol Penterman, the owner and CEO of Penterman Professional Care, was presented with the Tennessee Association of Home Care Outstanding Homecare Leader Award for 2014. This award is to honor an individual who has demonstrated extraordinary leadership in improving the quality of home care. Criteria for the award include teamwork/staff relations, coordination of patient care, delivery of care, and agency management.

Penterman is a relative newcomer to the home care industry. She opened her senior care company in November 2012. After serving the Nashville Opera and Arts community for 19 years, Penterman made the decision to take her knowledge and skills into a new arena. The firm differentiates itself through the professional training and skills of each of the caregivers.

Penterman says she “accepts this award on behalf of my colleagues. Their dedication and passion is inspiring. I am privileged and honored to work with the staff, as well as our Care Professionals every day. They are amazing individuals who are making a difference in improving people’s lives.”

“She really sets a standard for best practices with integrity,” said Business Development Rep Mike Roberts, who along with co-worker Patricia Delgado Bostick nominated Penterman for this award. “Her motto is to do the right thing for the right reasons. The staff is very proud to have her as the leader of our team!”


The Tennessee Association for Home Care represents Home Health Agencies, Hospice Organizations, Personal Support Service Agencies, Professional Service Agencies and other individuals or businesses that allow consumers the choice of remaining at homefor short or long term quality care.


Penterman Professional Care is the only [...]

Testimonial from a good daughter

“My mom (90) has lived with me (50) and my family for 6 months each year for 15 years then 1 1/2 years ago she moved in for good. She had to. She was living alone and had become so sick I didn’t think she would live. So I, being the good daughter, moved her in.

Hello mother, goodbye me. I don’t even know this angry, frustrated, and burned out woman I see in the mirror. I just want to have my life back without guilt. I am the youngest of 10 kids and NO one helps! No seriously, not one of them help me. When I try to tell them I need a break all I hear is “I don’t know what your problem is. We think she’s precious. We’d take her in a minute but she wants to be with you. My response “please, oh please do. Take her! At least for a while.”

I don’t like this person I’ve become. How can I be this bitter? My mom has always loved me. She’s been a good mom. So how can I resent her so much?

She can still get around with a walker but she won’t. She sits in her chair and refuses to do anything for herself. She wants me to serve her – period. She won’t eat at the table, she won’t go outside, she just sits in her chair and when I come home from work she expects me to wait on her. She always has something for me to do and I pray every day one of my siblings will just come get her and take her away. The worst thing, the thing that eats me with guilt – there [...]

January 18th, 2014|News and Features|0 Comments|

The Help: Concierge Services Get Hyper-Personal

(Illustration by Stephen Webster)

Amanda Jones, a real estate agent from San Francisco, toured her house one day last month and counted the number of people she was paying to take care of her. There were seven.

April, the dog walker, was in the kitchen picking up Speedy and Willis – Jones’s miniature dachshunds — for their $35 walk. Up in the master bedroom, Christina, Jones’s $50 an hour closet organizer was strategizing with Jackie, her $200 an hour personal stylist, about what to buy at the Container Store (Jackie’s assistant was there, too,  built into the hourly rate).

Meanwhile, two men were installing new windows in Jones’s bedroom, but she hadn’t hired them herself — she hired someone else to hire them. They came with rave reviews from Carrie Starner Keenan, a lifestyle management concierge who coordinates home contracting projects, plans events and secures the most elusive reservations at the best vineyards in wine country for $75 an hour.

“I turned to my assistant and said, ‘It takes a village,’” recalls Jones, who has a separate personal assistant to take care of work-specific matters.

“It’s kind of crazy but I feel like I need these things because I’m not going to sew a button on a shirt, and I’m not going to spend a weekend organizing my closet.”

People like Jones, with little time and plenty of money, have seen their options increase of late when it comes to personal providers, otherwise known as concierges. The line of work once specific to the hotel industry is now offering hyper-individualized services in industries ranging from home contracting and fitness to pets and pregnancy.

And with these services comes a new mentality toward the help. They aren’t just following orders anymore. They’re [...]

October 31st, 2013|News and Features|0 Comments|